Leadership Roles on Conflict Management – this book covers the entire syllabus of “Leadership & Management” prescribed by the BNMC for Diploma in Nursing Science & Midwifery Students.
We tried to accommodate latest information and topics. This book is examination friendly setup according to the teachers’ lectures and examination’s questions. At the end of the book previous university questions are given. We hope in touch with the pook students’ knowledge will be upgraded and flourished. The unique way of presentation may make your reading of the book a pleasurable experience.
Leadership Roles on Conflict Management
- Embrace the leadership role, asking for help when they need it.
- Constantly monitor the team, setting priorities and making decisions as they go.
- Make the most of all resources in order to maximize team performance.
- Help resolve team conflicts.
- Delegate tasks so that the workload is balanced for everyone.
- Check in regularly with team members on an individual basis
- Great leaders empower their team members to speak freely and ask questions.
- Arrange training opportunities.
- Promote a positive group culture.
- Listen with empathy and respect.
- Allow others to express their concerns.
- Look deeper, beyond what is being said, to understand the real meaning.
- Be self-reflective and accountable acknowledge if you are at fault.
- Express emotions in a positive way to encourage understanding and conflict resolution.
- Prioritize try to separate what is important and what gets in the way of understanding
- Learn from difficult behaviors-use what you have observed to see if outcomes have been affected.
- Negotiate and collaborate to resolve the issue.
Difference between conflict and competition
| Conflict | Competition |
| 1. Conflict is the violent form of social process | 1. Competition is nonviolent form of social process |
| 2. Conflict involves contact | 2. Competition does not involve contact |
| 3. Conflict takes place on a conscious level | 3. Competition is unconscious. |
| 4. Conflict is an intermittent process | 4. Competition is a continuous process. |
| 5. Conflict bring about social disorder | 5. Competition does not bring social disorder |
| 6. Conflict disregards social norms | 6. Competition does care for these norms. |
| 7. conflict becomes personalized | 7. Competition is impersonal in nature. |
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